Feel like a VIP with Dropit our home delivery service.

Leave your bags at the till as you shop around the outlet. We’ll gather your shopping and deliver it to your home or hotel.

All purchases bought at any of LDO’s 50 outlet stores^ can be gathered together and swiftly delivered to your home, hotel or workplace at a time and date that suits you, with same-day deliveries available anywhere within 5 miles of LDO. Simply download the Dropit Shopping app.

Before you arrive, download the Dropit app here

How it works

  1. Once you have made a purchase, take your goods to the till point and let the store know you’d like to use the Dropit delivery service. The store staff will take care of the rest.
  2. As you shop, you can leave your purchases in each LDO store. With your day pass you can drop unlimited shopping bags throughout the day, in any of the participating stores.
  3. When you’ve finished shopping we will group your bags (from each store) and send them to your door in one delivery. Track your shopping within the app and we’ll let you know when we’re on the way.
  4. The next day (or even the same day depending on where you live!) you can enjoy your purchases without the hassle of carrying your bags home.

Delivery slots

Within 5 miles of LDO

  • Same day delivery 6pm-10:30pm, slot cut off time = 4pm
  • Next day delivery 12pm-4pm, slot cut off time = 4pm
  • Next day delivery 6pm-10:30pm, slot cut off time = 4pm

Mainland UK

  • Next day delivery 8am-12pm, monday-friday, slot cut off time = 4:30pm

Watch Dropit‘s video to see for yourself!

For further information about Dropit please speak to our Guest Services team.

Terms and Conditions

*Deliveries to one nominated address (home, office or hotel) are made by Dropit on behalf of London Designer Outlet (LDO). Participating guests must download the Dropit app and register a nominated payment card and address details to access the service. There is no limit as to the number of shopping bags able to be combined into one Dropit delivery from LDO. Items must not exceed £5,000 in value. Over-sized items such as big-screen TVs are excluded from the service, as are any foodstuffs. Items are fully insured by Dropit from the moment they are sealed and scanned into a Dropit bag in-store to the moment they are delivered to the nominated address, but at all other times they are at the guest’s risk. The service is only available within mainland Britain. Promoter: London Designer Outlet, Wembley Park HA9 0PA. Agent: Dropit, 205 Regent Street, London W1B 4HB.

^Excluding Lindt, ProCook and Sunglass Hut.

Full terms and conditions, see here.